SWEETGRASS Institute is committed to protecting your privacy and maintaining the confidentiality of personal information shared through our website, services, workshops, events, and communications. We recognize the importance of trust, respect, and responsible information practices, particularly within the context of mental health and human services.
This Privacy Policy outlines how information may be collected, used, stored, and protected when you interact with SWEETGRASS Institute.
01 Information We Collect
We may collect personal information that you voluntarily provide through:
- Website contact forms
- Consultation requests
- Newsletter sign-ups
- Event and workshop registrations
- Webinar participation
- Service inquiries
- Email communications
Information collected may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed through secure third-party providers)
- Information shared through inquiry forms or registrations
We may also collect limited non-identifying website usage information such as browser type, pages visited, and general analytics data to improve website performance and user experience.
02 How Information Is Used
Information collected may be used to:
- Respond to inquiries and requests
- Schedule consultations or services
- Provide information about programs, workshops, retreats, webinars, or events
- Send newsletters or updates if consent has been provided
- Improve services and website functionality
- Maintain administrative and business records
- Meet legal, ethical, and professional obligations
SWEETGRASS Institute does not sell personal information to third parties.
03 Confidentiality and Therapeutic Services
Protecting confidentiality is an important part of our work. However, communication through this website, email, online forms, or social media should not be considered fully secure or confidential. Submitting a form through this website or contacting SWEETGRASS Institute does not establish a therapeutic relationship. A therapeutic relationship is only established following an agreed-upon intake and consent process.
Please avoid sharing highly sensitive or urgent personal information through website forms or unsecured electronic communication.
04 Third-Party Platforms and Services
SWEETGRASS Institute may use trusted third-party platforms to support scheduling, event registration, communication, payment processing, telehealth, and marketing services. These may include services such as:
- Eventbrite
- Jane App
- Zoom
- Mailchimp or other email platforms
- Payment processing providers
These third-party services maintain their own privacy and security policies. We encourage users to review their policies directly.
05 Cookies and Website Analytics
This website may use cookies or analytics tools to improve website functionality and better understand visitor engagement. Cookies are small files stored on your device that help enhance your browsing experience. Users may choose to disable cookies through their browser settings.
06 Data Security
Reasonable measures are taken to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic communication or internet transmission can be guaranteed to be fully secure.
07 Email Communications and Newsletters
If you subscribe to newsletters or updates, you may receive information regarding upcoming workshops, events, programs, or services. You may unsubscribe from communications at any time using the unsubscribe link included in emails or by contacting us directly.
08 Children and Youth Privacy
For services involving minors, parents or legal guardians may be involved in the intake and consent process in accordance with professional, ethical, and legal standards.
09 Changes to This Policy
SWEETGRASS Institute reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this website with the revised effective date.
10 Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact us using the details below.