Terms & Conditions

SWEETGRASS Institute provides psychotherapy services, educational programming, workshops, webinars, retreats, professional trainings, consulting services, and community-based wellness experiences. All information provided through this website, social media platforms, workshops, webinars, or educational materials is intended for informational and educational purposes only and should not be considered medical, psychiatric, legal, or emergency advice.

SWEETGRASS Institute does not provide emergency, crisis, or urgent mental health services. If you are experiencing an emergency, are in immediate danger, or require urgent support, please contact:

• 911
• Your local crisis line
• Emergency medical services
• A hospital emergency department

Website inquiries, emails, workshop registrations, or online communications are not monitored for emergencies.

Accessing this website, submitting forms, attending public events, webinars, workshops, or receiving informational content does not establish a therapeutic or clinical relationship with SWEETGRASS Institute or its clinicians. A therapeutic relationship is established only after an intake process, informed consent procedures, and mutual agreement to engage in clinical services.

Content shared through this website, newsletters, social media, workshops, webinars, courses, or educational materials reflects general educational and informational perspectives and may not apply to individual circumstances. Participation in educational or community events is voluntary and does not replace psychotherapy, medical care, psychiatric care, or individualized professional support. Individuals are responsible for their own decisions, actions, and well-being.

By registering for workshops, webinars, retreats, groups, or events, participants acknowledge that:

• Participation is voluntary
• Experiences may involve emotional reflection or discussion
• Results cannot be guaranteed

SWEETGRASS Institute is not responsible for personal outcomes arising from participation. Participants are responsible for determining whether a program or event is appropriate for their own needs and circumstances. SWEETGRASS Institute reserves the right to modify, postpone, reschedule, or cancel events, workshops, or programs if necessary.

Fees for services, workshops, retreats, trainings, and events are outlined at the time of registration or booking. Payment policies, cancellation policies, and refund eligibility may vary depending on the service or program.

Unless otherwise specified:

• Therapy appointments require advance notice for cancellations
• Missed appointments or late cancellations may be subject to fees
• Certain workshops, retreats, or events may be non-refundable or partially refundable

Specific details will be communicated during registration or booking.

Some clinical services may be eligible for reimbursement through extended health benefit plans depending on individual insurance policies and provider coverage. Clients are responsible for verifying their own insurance eligibility and coverage details.

SWEETGRASS Institute is committed to protecting personal information and maintaining appropriate confidentiality standards in accordance with applicable professional and legal requirements. Please review our Privacy Policy for additional details regarding information collection, storage, and use.

All website content, educational materials, written content, logos, branding, workshop materials, frameworks, graphics, videos, and original concepts associated with SWEETGRASS Institute remain the intellectual property of SWEETGRASS Institute unless otherwise stated. Materials may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.

SWEETGRASS Institute may use third-party platforms and services, including but not limited to:

• Eventbrite
• Jane App
• Zoom
• Payment processors
• Email marketing services

Users acknowledge that these platforms maintain separate terms, privacy policies, and security practices. SWEETGRASS Institute is not responsible for third-party platform performance, interruptions, or policies.

To the fullest extent permitted by law, SWEETGRASS Institute and its representatives shall not be held liable for any direct, indirect, incidental, consequential, emotional, financial, technological, or other damages arising from:

• Use of this website
• Participation in programs or events
• Reliance on educational content
• Technical interruptions
• Third-party platforms or services

Participation in services and programs is undertaken voluntarily and at the participant’s own discretion.

SWEETGRASS Institute reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this website with the revised effective date.

These Terms & Conditions shall be governed in accordance with the laws of the Province of Manitoba and the laws of Canada applicable therein.

For questions regarding these Terms & Conditions, please contact us using the details below.